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Pastoral Care and Leadership

Join Dr. Johnson to learn strategies to care for your congregation, lead well, and cultivate character. Understand how to handle conflict, manage finances, and foster innovation. Improve your leadership skills and make a lasting impact on your church.
Number of lessons: 23
Total length: 17 hours and 2 minutes
format: Video and Audio

About This Class


Are you a pastor? Are you studying to be a pastor? Are you a leader in your church and you want to encourage your pastor? As a pastor, what does it mean to care for your congregation? How do you do it well? What does it mean to be a good leader? What character traits can you develop? What relational, motivational, spiritual and educational strategies can you use to become an effective leader and develop leaders in your church? 

In Pastoral Care and Leadership, you have the opportunity to sit down with Dr. Johnson as he relates what he has learned, experienced and taught over the past three decades. What a great opportunity you have to learn about how to lead and care for people in your congregation from someone like Dr. Johnson who is thoughtful, relational, highly...

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About the Professor

John Johnson

Dr. John Johnson, former Lead Pastor and current Interim Pastor at GracePointe, is an Associate Professor at Western Seminary. He's an author, global teacher, and avid kayaker.
John  Johnson

Lessons


  • Being a shepherd to a congregation includes the responsibility to protect, provide and lead. A church is a group of believers that is incorporated into one body and adopted into a family. The church has a mission to go after truth, respond to truth, love one another and share their faith. The pastor is called to care for and lead the congregation in the process. 

  • Convergence is where your greatest passion, giftedness and abilities line up with the greatest opportunity. When managing your time, don't measure your success only in how busy you are. God has not called to do, but to be. Be on a lifelong journey of becoming so you have a reservoir to give from in both your relationships and your preaching. 

  • Visiting people in their homes is an important part of your ministry as a shepherd. Keep track of who you visit and take notes. Have a plan for a meaningful conversation. As you know people personally, it will make a difference in how you preach and how you pray for people. Pray that the Lord will lead you in what to say and be aware that you may often experience something unexpected. 

  • Jesus devoted part of his ministry to the sick, so you as a pastor should, also. God's not interested in taking us back to where we were, but he's always interested in taking us where we need to go. Sometimes being sick and experiencing pain causes us to focus our attention on God. Call the elders to pray for physical and spiritual healing. Part of the misery of sickness is often solitude. When you visit people in the hospital, be timely, expectant and careful with your words. 

  • In your older years, letting go of life can be difficult if people are not realistic about accepting the inevitability of their own death. The process of dying often helps you sift out the trivial. As you approach death, life often seems to become a series of medical tests, interruptions and uncertainty. If someone begins to lose their sense of identity, remind them that God is good and perfectly wise in everything he does, and that he is powerful. In a Christian context, there is every place for grief but no place for despair. 

  • Help the family plan and carry out the services they want in a way that honors both the dead person and their relatives and friends. Help the family navigate the details regarding what kind of services, who should speak, whether the casket will be open or closed whether people should give flowers or donate to a charity, etc. When you are planning what you will say, take into account special circumstances like murder, suicide or someone who may not have assurance of their relationship to God.

  • With the sacrament of the Lord's Supper, there is something happening beyond the surface that is sacred and divine. In the act of communion, we should experience an empowering grace. We look back to the Passover when God led the nation of Israel out of Egypt. We look back to Jesus' death on the cross. We celebrate our present communion with God by the presence of the Holy Spirit in our lives. We look forward to the consummation of all things in the future. 

  • How often should you practice communion? Who should be allowed to participate? Should you use wine or grape juice? Should it be done at home or always at church? Should it always be with the whole corporate body? Should communion be part of a wedding ceremony? When should it be in the order of service? As a pastor, how do you deal with serving communion to people you know are struggling in their lives?

  • Baptism is a sacred ceremony so you as a pastor should treat it with care. People have different views on baptism as it relates to who should participate, the mode used and it’s function as a means of grace or ordinance. Dr. Johnson says that baptism doesn’t produce change, it announces change. As one way to prepare for their baptism, the person who is being baptized can write out their testimony in a way that people who aren’t believers can understand it.

  • There has been a disintegration of the institute of marriage in the American culture over the past 60 years. People in our culture today traditionally get married in a church. Meet with the couple before you agree to marry them. Have procedures and policies in place for use of the church building and your involvement. Suggest that the couple choose one of the following passages as the main focus of the wedding ceremony: Col 3:12-14; I Cor 13:4-7; Phil 2:1-4; Gen 2:24-25; Ecc 4:10-13.

  • Discipleship was an essential part of Jesus’s ministry and a significant part of the early church. Be deliberate about spending time with people that are leaders and potential leaders that are living their lives to follow after God. The heart of congregational accountability is being involved in soul care for each other. Admonition is rebuke and correction that calls people back. Part of admonition is corrective preaching that is done with the right motives and in the right way. Membership requires sacrifice to join others in a battle with others who see themselves as investors not consumers. You, as a pastor, are accountable to protect, guide, encourage, comfort and admonish. In the process of confrontation, it’s important to have a commitment to mutual understanding, to do everything in love, aim for reconciliation, to be proactive, do all for God’s glory, to be a peacemaker and for reconciliation and closure.

  • Attention to administration is critical to the health of a church. By administrating effectively, you will have more time for other activities. A certain amount of administration cannot be delegated. Historically, three models for church structure are the Episcopalian, Presbyterian and Congregationalist. Churches need to be led by effective leaders.

  • The organization should always serve the organism. In some churches, the pastoral responsibilities are carried out by one or more of the elders, and in some, the pastor position is distinct from the elders. It’s important for you to make sure that the elders are qualified and that they carry out the duties for which they are responsible.  Recognize the structure in your church and your place in it so you know how to relate to people in a way that helps you to lead effectively.

  • Create a culture with a fundamental value of training and becoming leaders. Establish clear qualifications of those who will lead. Create productive meetings that avoid intimidation and manipulation, avoidance of tough issues, personal attacks, digression from the agenda, hot button issues without proper preparation, too much time on money or people issues, leaving the vision and mission out of discussions, people who monopolize and dominate meetings and insistence on unanimity. Have a clear succession plan in place for board members. The staff has the role of daily managing and shepherding and the board focuses on mission and vision.  

  • Determine reporting relationships and a structure for accountability. Develop effective staff meetings. Meetings should be regular, clear agenda, predictable time frame, participation, encouragement, focus on the mission vision and operational plan, informational, innovation, nurturing, praying together, discerning and sensitive to cultures. Establish personnel policies including a staff assessment plan and a release plan. 

  • Assessments are important because God calls us to be fruitful as well as faithful.  Effective ministry requires metrics because it helps you address real needs. A church’s mission should include pursue truth, respond to truth, mature the saint, love one another and reach lost people. What is your expectation of outcomes? What would it look like if you gave a final exam each year to determine what people could remember and what they have put in practice from your sermons? The difference between an organization that is good, and one that is great, is discipline.

  • Conflict is part of our lives anytime we are interacting with other people. According to Alan Redpath, if you are a pastor you are always in crisis, either in the middle of one, coming out of one or going into one. Reasons for conflict include that it’s part of life, the role of a leader, your personal growth, change, style, staff, budgets, preaching and uninspiring results. People often don’t like change, but effective leaders require change to make improvements. Your style of leadership can create conflict because of the expectations of people in your congregation, or what they are accustomed to.

  • Accept notes from people about situations in the church, only if they are willing to sign them. Work to gain trust. Don’t assume that people being kind to you at first means they trust you. Help people become dissatisfied with the same things you are. What got you here won’t get you there. As you create a culture for change, demonstrate that you respect the past and leave some things the same if they are working. Encourage people to accept and value your strengths and be patient with your weaknesses. Develop and teach a clear theology of worship. Worship is response to revelation. If you can articulate a theology of worship, it helps reduce the conflict about styles of worship. Focus on the mission and vision of the church to help avoid conflicts about finances. Teach people how to disagree without making it personal.

  • The Pastor’s job is to equip people to do the work of the ministry. Decide on and communicate the mission and vision of the church that the people support. Create a process to assimilate people. Have a clear entry point and subsequent steps for maturity and involvement. There are 4 historical models for how the Church relates to the world. 1. The church separate from the world to stay pure, and attempting to attract outsiders. 2. The Church in the world to be relevant to people. 3. The Church over the world attempts to gain power and position to control the government structures. 4. The Church engaging the world is being salt and light in the world without separating, compromising or trying to control the structures.

  • If you manage your own finances well, it will be easier for people in the church to trust you to manage the finances of the church. Teach your congregation principles of how to manage money and how to give wisely.

  • Designated giving can undermine the budgeting process. Faith-promise offerings can sometimes be helpful practically, but they can also create a false hierarchy of giving categories. Create a budget driven by the mission and vision of your church. Establish procedures and check to make sure people are following them. Conduct periodic audits to avoid embezzlement. Make the salaries one line item in the budget but don’t discuss the salary of an individual in a public meeting.

  • What got you here won’t get you there. Read current publications to keep up on culture. People like Stuart Murray suggest strategies for connecting with people in this post-Christendom era. Balance the tension between tradition and innovation. Evaluate why people are coming to your church as well as why they leave. Engage the world but don’t become like the world.

  • How you manage transition is a critical aspect of leadership. Manage your present ministry by keeping in mind that, “Success is not measured by what you are leaving to go to, but by what you are leaving behind.” “Every congregation is a congregation of sinners and worst of all, they have pastors who are sinners.” When circumstances in your ministry are difficult, it may be the time to stay and learn important lessons about you and your congregation, not necessarily to leave right away.

Class Resources

Recommended Books

Pastoral Care and Leadership - Student Guide

Pastoral Care and Leadership - Student Guide

Are you a pastor? Are you studying to be a pastor? Are you a leader in your church and you want to encourage your pastor? As a pastor, what does it mean to care for your...

Pastoral Care and Leadership - Student Guide

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